Privacy Policy
BUKCS PTE. LTD. (hereinafter referred to as the "Company") establishes and discloses the following personal information processing policy to protect the personal information of the data subject and to promptly and smoothly handle the related grievances pursuant to Article 30 of the Personal Information Protection Act.
Show key privacy processing (labeling)
• Processing Item
Name, email, mobile phone number, ID, password,
Address, etc
Details are found in the body of the personal information processing policy
• Retention period
Personal information is immediately destroyed upon withdrawal
Records of grievances, etc. are based on the Act
Store for more than 3 years
The retention period for each detailed item of personal information is personal information processing
Check in the body of the policy
• request for access to personal information
Phone number: +82-10-9101-0910
E-mail : admin@bukcs.com
• Items and methods of collecting personal information
• Purpose of collection and use of personal information
• Processing and retention period of personal information
• Matters concerning the provision of personal information to third parties
• Matters concerning the transfer of personal information abroad
• Rights and obligations of data subjects and methods of exercising them
• the protection of children's personal information
• Matters concerning the installation and operation of automatic personal information collection devices and their refusal
• Matters concerning the destruction of personal information
• Measures to ensure the safety of personal information
• Matters concerning the personal information protection officer and the handling of complaints related to personal information
• Change of personal information processing policy
1. Items and methods of collecting personal information
• (1) Collecting personal information
o 1) The company collects the following personal information for membership registration, smooth customer consultation, and service provision.
- a must-have item
· When signing up for membership: Name, mobile phone number, email, ID, password, personal verification result (CI), date of birth, gender
· When ordering: name, mobile phone number, delivery address, personal customs clearance code (when ordering overseas direct delivery products requiring personal customs clearance)
※ Personal information collected during payment is collected and stored by the payment agency (PG company), and the company is only provided with transaction details provided by the payment agency.
- Optional
· Agree to receive marketing from SMS, email, DM, and TM
· Customer body information (online): height, weight, waist size, usual top size, usual bottom size, usual shoe size
· Diver nicknames, profile pictures
· Refund account number, bank name
· ID of the recommender
- a must-have item
· Membership registration: name, mobile phone number, email, ID, password
· Identification and ordering: Personal verification result value (CI), date of birth, gender, recipient name, mobile phone number, address, and personal customs code provided by the identification agency (when ordering overseas direct delivery products requiring personal customs clearance)
※ Personal information collected during payment is collected and stored by the payment agency (PG company), and the company is only provided with transaction details provided by the payment agency.
- Optional
· Agree to receive marketing from SMS, email, DM, and TM
· Body size (height, weight, waist size) and usual top size, usual bottom size, usual shoe size
· Diver nicknames, profile pictures
· Refund account number, bank name
- Mandatory requirements: Order information (name, mobile phone number, e-mail), recipient information (name, mobile phone number, delivery address, personal customs clearance code (when ordering overseas direct delivery products requiring personal customs clearance)
※ Personal information collected during payment is collected and stored by the payment agency (PG company), and the company is only provided with transaction details provided by the payment agency.
- Mandatory: Name, answer email
- Mandatory: Contact name, contact information, email
o 2) The following information may be generated/collected during product purchase, restock notification service, and consultation.
- Purchase, Exchange, Refund, Repair, Consultation History
- When using restock notification service: mobile phone number (required)
o 3) We collect the following personal information when signing up for membership through Kakao and Apple.
- Kakao Simple Membership: Kakao User Identification ID, name, mobile phone number, e-mail, personal authentication result value (CI) provided by the identification agency, date of birth, gender, and delivery destination information (optional)
- Apple Easy Membership: Apple User Identification ID, Apple ID
o 4) We collect the following personal information when simply logging in through Kakao, Naver, and Apple.
- Kakao Easy Login: Kakao User Identification ID, CI
- Naver Simple Login: Naver User Identification ID, email
- Apple Easy Login: Apple User Identification ID
o 5) The following information may be automatically generated and collected during service use or processing.
- Service history, access log, cookie, access IP information, app ID, app version, app installation date, app update date, device name, OS name, OS version, network operator code, country code, language used, user number
※ If additional personal information is to be collected for events, etc., the company will distinguish between required/selected items and notify the customer of the purpose and retention period of the personal information on the page and in writing, and obtain additional consent.
• (2) Methods of collecting personal information
o · Membership registration and service use through online and mobile websites
o · Other phone calls, written documents, e-mails, event entries, etc
o · Use simple login service through Naver, Kakao, and Apple
o · Collecting generated information through log analysis collection tools and collecting information through 'cookie'
2. Purpose of collection and use of personal information
The company processes personal information for the following purposes. The personal information collected by the company will not be used for any purpose other than the following purposes, and if the purpose of use changes, the company will take necessary measures, such as obtaining separate consent from customers, in accordance with relevant laws such as the Personal Information Protection Act.
• (1) Subscription and management on the website: (limited to membership registration) Identification of the use of membership services, prevention of illegal use and unauthorized use of rogue members, confirmation of intention to join, restriction on the number of subscriptions and subscriptions, prevention of overlapping provision of new subscription benefits (e.g., points, etc.) upon re-registration after withdrawal, maintenance of membership • Repository of records for management, dispute mediation, handling of civil complaints such as complaint handling, and delivery of notices
• (2) Provision of goods or services: Implementation of contracts and provision of charge settlement contents based on provision of services, delivery of goods (goods or prizes) or sending bills, financial transactions, personal verification, purchase and payment, collection of charges, new service information, guidance on new products or events, restock notification service, overseas delivery customs clearance, and provision of Sesapae Divers Community Service
• (3) Complaint handling: Identification of the complainant, requesting • Inquiries • Confirmation of reports, contacting for fact-finding • Notification, notification of processing results, etc
• (4) Use in marketing and advertising: Advertising information such as event information (CRM), DM, SMS, smartphone messenger, mail, gift delivery and event guidance, customized service to customers, development and specialization of new services (products), service provision and advertising according to demographic characteristics, frequency of access, various surveys to improve service quality, statistics on the use of services by members, events, etc
• (5) Application for entry into a shopping mall: The purpose of providing services and performing contracts, purchasing and payment, delivery of goods or sending bills, membership management, etc
• (6) Purpose of responding to product inquiries and inventory inquiries
• (7) A/S processing: Purpose of receiving A/S and managing history of purchased products
• (8) Prevention of member/non-member fraud: Prevention of fraudulent transactions that do not conform to ordinary e-commerce practices, such as making unfair profits using BUKCS app-based SHOPs
3. Processing and retention period of personal information
The company processes and retains personal information within the period of use of personal information in accordance with the law or the period of use of personal information agreed upon when collecting personal information from customers.
• (1) Processing and Retention Period of Personal Information Consented by the Company
o - The company shall retain and use the customer's personal information for the period from the time of collection of personal information to the time when the purpose of collection and use of personal information is achieved, and destroy the personal information without delay.
□ Subscription and management of members on the website: Until the withdrawal of membership: Provided, That if (i) an investigation, etc. is in progress due to violation of related laws and regulations, it will be until the end of the investigation, and (ii) if the bond debt relationship remains due to the use of membership, it will be until the settlement of the bond debt relationship
□ Direct overseas delivery customs clearance: 5 years from the time of collection of personal customs clearance codes
□ Complaint handling: Until the day three years have passed since the grievance was dealt with
□ Use in marketing and advertising: Until withdrawal of membership
□ Applicant to enter the shopping mall: Until the completion of the purpose or until the expiration of the contract
□ Receipt of product repair: Member (until withdrawal of member), non-member (five years from the time of collection)
□ Reminder for restocking: Discard it immediately after notification of restocking / If it is not restocked, keep it for one year and destroy it
□ Cheating member: Cheating member separately processes withdrawal after five years of suspension of use and five years of data storage after withdrawal, before destroying it
- Cheating: Unlawful conduct in transactions that do not conform to the usual e-commerce practices, such as making unfair profits using BUKCS app-based SHOPs
· Any act of intentionally obstructing the normal business activities and service operation of the "Company", such as habitually or repeatedly canceling or returning goods, etc. without justifiable reasons after purchasing goods, etc. using BUKCS App-based SHOP
· To prevent repeated withdrawal and rejoin of membership (membership members, online members) or fraudulent accumulation and use of membership points, purple coins, and discount coupons using multiple IDs, CI values are stored for up to one year after withdrawal from membership and destroyed
· Other acts of using BUKCS App-based SHOP to gain unfair advantage
- Archive collection items: Name, mobile phone number, e-mail (if present), ID (only if you are a member), delivery address (if you have an order history) Personal authentication result value (CI) provided by the identity verification agency
• (2) Period of retention of personal information required by relevant laws and regulations
o - Notwithstanding the preceding paragraph, if the company is obliged to preserve personal information pursuant to the provisions of relevant laws and regulations such as the Commercial Act, it shall keep the customer's personal information only for the purpose of storage required, and the retention period is as follows.
□ Record of contract or withdrawal of subscription, etc
- Grounds for preservation: Article 6 of the Act on the Protection of Consumers in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
- Preservation period: 5 years
□ Record of payment and supply of goods, etc
- Grounds for preservation: Article 6 of the Act on the Protection of Consumers in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
- Preservation period: 5 years
□ Record of consumer complaints or dispute settlement
- Grounds for preservation: Article 6 of the Act on the Protection of Consumers in Electronic Commerce, etc. and Article 6 of the Enforcement Decree
- Preservation period: 3 years
□ Records on collection, processing, use, etc. of credit information
- Basis for preservation: Act on the Use and Protection of Credit Information
- Preservation period: 3 years
□ Keep records about access
- Grounds for preservation: Article 15-2 of the Communications Secret Protection Act and Article 41 of the Enforcement Decree
- Preservation period: 3 months
□ Where transaction records, etc. need to be kept
- Basis for preservation: Framework Act on National Taxes
- Preservation period: 5 years
□ records on the supply of goods
- Product Liability Act
- Preservation period: 10 years
4. Matters concerning the provision of personal information by three parties
The company uses the customer's personal information only within the scope specified in Article 2 of this policy, "Purpose of Collecting and Using Personal Information", and (i) the person who receives the personal information from the customer (iii) the item of the personal information provided (iv) the person who receives the personal information (iii) informs the person who receives the personal information and receives consent, or provides the personal information to a third party only within the scope permitted by relevant laws and regulations.
5. Matters concerning the provision of personal information to foreign parties
The Company shall transfer the customer's personal information abroad only when (i) the items of personal information transferred to the customer, (ii) the country where the personal information is transferred, (iii) the name of the person who receives the personal information (in the case of a corporation, its name and contact information of the information management officer), and (iv) the purpose, retention, and duration of use of the customer's personal information are notified and consent is obtained.
Your personal information may be transferred to SUITSUPPLY B.V. (Only for customers who purchase suitsupply offline stores) located outside the country only if they agree to do so in the offline store, and in such cases, the provided company may retain and use the personal information for the purposes listed below. You can refuse to transfer your personal information abroad through the Suit Supply offline store, and if you refuse, you will not receive marketing information provided directly by the company you receive.
BUKCS PTE. LTD., to be transferred
Transfer personal information item name, email address, phone number, address, nationality, date of birth, gender, purchase history, purchase preference, site subscription and withdrawal ※ However, this information is limited to Hackers Holdings offline store customers who 'agree' to 'collect and use personal information for marketing and advertising purposes (optional)'
101 THOMSON ROAD, #06-01/06 UNITED SQUARE, SINGAPORE 307591 / 1111B S Governors Ave #49482, Dover, DE 19904 / R&D Center #3, 9-4 Sinbanpo-ro 45-gil, Seocho-gu, Seoul, Republic of Korea, where the company is transferred
Date and Time of Transfer and Method of Transfer Uploading Pre-registered Personal Information to Hackers Holdings System and Mobile App manually from Hackers Holdings offline store
Director of Information Management and Contact BUKCS PTE. LTD
Contact: Roy Kim
Position: Chief Information Officer
e-mail: roy@bukcs.com
Purpose of Use Marketing, Advertising Purpose
To the extent permitted by Acts and subordinate statutes related to the period of retention and use, until the time when a member withdrawal is requested or the member status is lost
6. Rights and obligations of data subjects and methods of exercising them
• (1) The customer may exercise the following privacy rights against the company at any time.
o - Viewing personal information
o - Correct or delete errors, etc
o - Request and reject suspension of personal information processing
o - Objections to the processing of personal information
• (2) The customer may exercise his/her rights under paragraph (1) in the following ways.
o - Online, you can view, correct, delete and withdraw (withdraw consent) your information directly from the Membership Management menu on the My Page after logging in to the BUKCS app-based SHOP. It can also be exercised by calling through the customer center, 1:1 inquiry or chat consultation through each of the company's websites, and by contacting the person in charge of personal information and the person in charge of personal information disclosed in 12. Matters concerning the handling of complaints related to personal information. Offline users can exercise it by contacting the customer center or the company's personal information management manager via written, telephone or e-mail.
o - Any objections to personal information may also be made by contacting the person in charge of personal information protection and the person in charge of personal information protection through the customer center, 1:1 inquiry or chat consultation, and "12. Matters concerning the handling of personal information and complaints related to personal information".
• (3) When a customer requests correction or deletion of an error in personal information, the company will not use or provide such personal information until the correction or deletion is completed.
• (4) The exercise of rights under paragraph (1) may be carried out through the client's legal representative or through an agent, such as a person who has been delegated. In this case, you must submit a power of attorney in accordance with the attached Form 11 of the Notice on the Method of Processing Personal Information.
• (5) In principle, the company shall destroy personal information without delay when a customer withdraws his/her consent (subscription), but in the case of mandatory retention by relevant laws and regulations, it shall be processed in accordance with the "Processing and Retention Period of Personal Information" in Article 3 of this policy and shall be read or used only when necessary.
• (6) A customer shall not infringe on the personal information and privacy of the customer himself/herself or others handled by the company in violation of relevant laws such as the Personal Information Protection Act.
7. the protection of children's personal information
We do not accept membership of children under the age of 14 and do not collect personal information.
8. Matters concerning the installation and operation of automatic personal information collection devices and their refusal
• (1) Use of cookies
o - The company uses 'cookie' that stores and frequently brings users' information to provide personalized and customized services.
• - Cookies are collected when accessing and using the website and using a web analysis service called Google Analytics.
• (2) Purpose of use of cookies, etc
• - A cookie is a tiny text file sent by the server used to run the website to the user's browser and is stored on the user's computer's hard disk. Later, when a user visits the website, the website server reads the contents of the cookies stored on the user's hard disk to maintain the user's preferences and provide customized services.
• (3) Installation and rejection of cookies
• - The user has the option to install cookies. Users can accept all cookies by setting the options for the web browser they use, go through a check each time cookies are saved, or they can refuse to save all cookies.
• [Examples of how to set up]
Microsoft Edge : Click [····] at the top of the web browser > Settings > Cookies and Site Rights > Manage and Delete Cookies and Site Data > Select whether to Block Cookies
Mobile Safari: Settings > Safari > Whether Cookies are blocked or not
9. Matters concerning the destruction of personal information
Unless otherwise specified in the relevant laws and regulations, the company will destroy the personal information without delay when the purpose of collecting and using personal information is achieved. However, if the personal information must be preserved continuously pursuant to other laws and regulations despite the expiration of the period of holding personal information agreed by the data subject or the achievement of the purpose of processing, the relevant personal information shall be stored separately and preserved. The specific procedures, deadlines and methods for destroying personal information of the company are as follows.
• (1) Procedures for destruction
o - The personal information provided by the customer to the company will be transferred to a separate DB after the "Purpose of Collecting and Using Personal Information" in Article 2 of this policy is achieved (in the case of paper, a separate document box) and stored for a certain period of time in accordance with the relevant laws and regulations (see Article 3 of this policy "Processing and Retention Period of Personal Information").
o - Personal information transferred to a separate DB will not be used for any purpose other than the purpose of holding it unless it is by law.
• (2) Deadline for destruction
o - Personal information that has passed the retention period shall be destroyed within five days from the end of the retention period when personal information becomes unnecessary, such as achieving the purpose of processing personal information, abolishing the service, or terminating the project.
• (3) Method of destruction
o - Delete information stored in the form of an electronic file using a technical method that cannot play the record.
o - Personal information printed on paper is shredded or destroyed through incineration.
10. Measures to ensure the safety of personal information
The Company is taking the necessary technical and physical measures to ensure safety as follows.
• (1) Management Measures
o - Establishment and implementation of personal information protection guidelines (internal management plans), operation of dedicated organizations, regular employee training, etc
• (2) Technical measures
o - Management of access rights to personal information processing systems, etc. Installation of access control systems, encryption of personal information, installation and update of security programs
• (3) Physical measures
o - Control access to computer rooms, communication rooms, CCTV situation rooms, etc
11. Matters concerning the personal information protection officer and the handling of complaints related to personal information
• (1) The company is responsible for the handling of customers' personal information and designates a person in charge of personal information protection as follows to handle customers' complaints and remedy damages related to personal information processing.
o Personal Data Protection Officer
o - Name: Representative Kim Roy
o - Property: BUKCS PTE. LTD.
o - E-mail : admin@bukcs.com
• (2) If a customer raises an opinion or complaint regarding the company's privacy to the above customer service department or personal information protection officer, the company will take prompt and sincere action to resolve the issue.
• 12. Change of personal information processing policy
• (1) When changing this personal information processing policy, the company will immediately announce the reason and changes through the notice section of the website or through a separate window.
• (2) You can check the previous personal information processing policy through the top link.
o - Effective date: December 27, 2024
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Cookie Policy
Cookie Policy
Your privacy matters to us. We are committed to being transparent about how we collect, use, and store information through cookies and similar technologies. This Cookie Policy outlines the types of cookies we use, their purposes, and your options to manage your cookie preferences.
1. Introduction
This Cookie Policy explains how BUKCS (“we,” “our,” or “us”) uses cookies and other tracking technologies on our website and services. By using our website, you consent to the use of cookies in accordance with this policy unless you disable them.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies can also be used to analyse website traffic, enable personalized content, and track your online behaviour for advertising purposes. Cookies may be set by the website you are visiting (first-party cookies) or by third parties who provide content or functionality on that website (third-party cookies).
3. Types of cookies we use
We use the following categories of cookies on our website:
A. Essential cookies
These cookies are necessary for the functioning of our website and services. They enable basic functionalities such as page navigation, security features, and access to secure areas of our website. Without these cookies, some features of the website may not work properly.
Examples of essential cookies:
Session cookies that allow you to navigate between pages without losing your selections.
Authentication cookies that keep you logged in.
B. Performance cookies
These cookies help us analyse how visitors interact with our website. By collecting and reporting information, performance cookies help us improve the functionality and performance of our site, ensuring a better user experience.
Examples of performance cookies:
Google Analytics cookies to track how visitors use our website.
Cookies that measure the effectiveness of marketing campaigns.
C. Functional cookies
These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. They can also be used to remember settings such as font size or themes.
Examples of functional cookies:
Language preference cookies.
Cookies that save the content you add to a shopping cart.
D. Targeting or advertising cookies
These cookies are used to track your online behaviour and provide you with personalized advertisements that are relevant to your interests. Advertising cookies may also limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.
Examples of advertising cookies:
Google Ads cookies.
Facebook Pixel cookies.
Third-party ad network cookies.
E. Social media cookies
These cookies are used when you interact with content shared on our website via social media platforms. Social media cookies enable you to share content, comments, or use social media sharing features.
Examples of social media cookies:
Facebook, Twitter, and LinkedIn cookies.
Social media share buttons cookies.
4. How do we use cookies?
We use cookies for the following purposes:
Website functionality: To ensure that our website works efficiently and provides the user experience you expect, such as remembering your preferences and selections.
Analytics and performance: To collect information about how visitors use our website to improve its performance and content.
Personalization: To remember your preferences and provide customized content, offers, and advertisements.
Marketing and advertising: To tailor ads and measure the effectiveness of advertising campaigns.
Security: To enhance website security and prevent fraudulent activity.
5. Third-party cookies
We may allow third-party service providers, such as advertising networks, analytics companies, and social media platforms, to set cookies on our website. These third parties may use cookies to collect data about your activities on our site and across the internet for the purposes of targeted advertising and tracking.
Some common third-party services we may use include:
Google Analytics: To analyse how visitors interact with our website and improve its performance.
Google Ads: For displaying personalized advertisements.
Facebook Pixel: To track conversions and deliver personalized ads to users based on their behaviour on our website.
LinkedIn Insights: To track visitors and deliver more relevant advertisements.
Please note that we do not control third-party cookies, and their use is governed by the privacy policies of the respective third parties.
6. Managing cookie preferences
You can manage your cookie preferences in several ways:
A. Cookie consent management
Upon visiting our website for the first time, we will ask for your consent to place cookies on your device. You can choose to accept or reject non-essential cookies. You can change your preferences at any time by accessing the cookie settings on our website.
B. Browser settings
Most browsers allow you to control cookies through their settings. You can set your browser to block or alert you when cookies are being sent. However, please note that disabling cookies may affect your ability to use certain features on our website.
How to manage cookies in common browsers:
Google Chrome: Go to Settings > Privacy and security > Cookies and other site data.
Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
Safari: Go to Preferences > Privacy > Cookies and website data.
For more information on how to manage cookies, visit the "Help" section of your browser.
C. Opting Out of targeted advertising
If you wish to opt out of personalized advertising from third-party networks, you can visit the following sites:
Your Online Choices (EU): www.youronlinechoices.eu
Network Advertising Initiative (NAI): thenai.org
Digital Advertising Alliance (DAA): youradchoices.com
Opting out of targeted advertising will not stop you from receiving ads, but it will prevent ads from being tailored to your interests.
7. Retention of cookie data
Cookies stored on your device will typically remain for varying periods, depending on the type of cookie used:
Session cookies: These cookies are deleted once you close your browser.
Persistent cookies: These cookies remain on your device for a predetermined period or until you delete them manually.
8. Security of cookies
Cookies are only as secure as the website from which they originate. We take reasonable measures to ensure that the data collected through cookies is stored securely and that the privacy of your information is maintained.
9. Compliance with data protection laws
As part of our compliance with the PDPA(Personal Data Protection Act, Singapore), we take the following measures:
Transparency and consent: We provide clear and transparent information about how we use cookies and obtain user consent before placing non-essential cookies.
Data subject rights: You have the right to withdraw your consent to the use of cookies at any time, as well as to access, rectify, or delete personal data collected through cookies.
Data Protection Impact Assessments (DPIAs): We conduct periodic Data Protection Impact Assessments (DPIAs) for any new cookies or tracking technologies that may impact your privacy.
Data transfers: We ensure that any cookies involving cross-border data transfers are subject to appropriate safeguards, such as the use of Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or other mechanisms under the DPDPA.
Terms and Conditions
Terms and Conditions
Last updated: October 2025
These Terms and Conditions ("Terms") govern your access to and use of all products and services provided by BUKCS PTE.LTD.,("BUKCS", “We", “our," or "us") through its website www.BUKCS.com ("Website"), including without limitation, industry research reports, digital products, and the subscription-based Data Center Intelligence platform.
By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, you must not use our website or any of our services.
1. Definitions
For the purposes of these Terms:
"Client" or "You": means any person or entity purchasing, accessing, or using BUKCS products or services.
"Data Center Intelligence": means the subscription-based digital intelligence platform hosted on the BUKCS Website that provides data, analytics, and insights related to data centers, accessible through login credentials.
"Subscription Plan": refers to the tiered access options (including Annual and Premium plans) available to Clients for the Data Center Intelligence product.
"Content": refers to all information, data, analysis, reports, charts, dashboards, and other materials made available by BUKCS.
"Order": means any purchase made by the Client through the Website or via the BUKCS sales process.
2. Scope of Agreement
These Terms apply to:
a) All purchases and Using of BUKCS products and services including Ecommerce, Smart wallet, Fintech, Custody etc.
b) All subscriptions to the Data Center Intelligence platform; and
c) All interactions with the BUKCS Website, including accessing free and paid content.
3. Orders, Pricing, and Payments
3.1. Order Process: Orders may be placed via the Website or directly through BUKCS and Network's sales representatives. All orders are subject to acceptance and confirmation.
3.2. Payment Terms: Full payment must be made prior to the delivery of reports or activation of subscription access unless otherwise agreed in writing. All payments shall be made in the currency specified on the invoice.
3.3. Taxes: Prices are exclusive of applicable taxes, which will be added as required by law. Clients are responsible for payment of all taxes, duties, or levies applicable to their purchase.
3.4. Refund Policy: Due to the nature of the digital products sold, all sales are final. No cancellations, exchanges, or refunds are permitted once the product has been dispatched or subscription access granted.
3.5 Products purchased at the Ecommerce Shopping Mall and at the store are generally exchangeable or refundable with the purchase receipt. If there is no notice of no exchange/refund, e-commerce can be withdrawn within 7 days. Tax Refund is available on purchases over $100 and must be applied at the airport or store before departure.
• Store purchase refund: Each store has a different refund policy, so you need to check what's on the receipt.
• Online/e-commerce: Exchange or refund is available within 7 days, and no return notice is legal.
4. Delivery and Shipping
4.1. Digital Delivery: All industry reports and related products are delivered electronically via email as PDF, Word, or Excel documents within 24 to 72 hours of purchase. Pre-booked or pre-release reports will be delivered on the scheduled release date.
4.2. Delays and Force Majeure: BUKCS PTE. LTD. shall not be held responsible for any loss or damage arising directly or indirectly from delays or failure to deliver products due to causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, civil unrest, or government restrictions. Delivery time will be extended accordingly, allowing reasonable time to fulfill your order.
4.3. Electronic Product Integrity: Clients must ensure that their email systems and IT infrastructure are capable of receiving electronic files. BUKCS is not liable for delivery failures caused by Client-side technical issues.
4.4. Local Shipping & International Shipping
1. Local Shipping (In Singapore)
• Delivery Speed: Most malls offer Standard Delivery within one to three business days.
• Shipping fee: Free shipping will be provided for purchases over SGD over a certain amount, and shipping fee will be incurred if it is less than that.
4.5. International Shipping and Customs Clearance (Overseas -> Singapore)
• GST (Goods Service Tax) Imposed: From January 1, 2024, a 9% GST will be imposed on imported cargo (goods price + shipping cost) in excess of SGD 400.
• Customs clearance: Upon arrival in Singapore, it is supervised by the Immigration Department (ICA) and Customs, and the recipient may be required to pay taxes via SingPost or the courier app.
• Prohibited/restricted items: Tobacco, gun-shaped toys, explosives, combustible gases, pharmaceuticals (Report required for more than 3 months) are restricted.
5.Intellectual Property and Use of Content
5.1. Ownership: All content, reports, data, and materials provided by BUKCS, including those accessible on the platform, are protected by copyright and other intellectual property laws. All rights are either owned by BUKCS PTE. LTD. or licensed to it.
5.2. Permitted Use: Clients are granted a limited, non-exclusive, non-transferable right to use the purchased content or platform for internal business purposes only.
5.3. Prohibited Use: Without prior written consent from BUKCS, you may not:
Resell, distribute, copy, or reproduce content in any format;
Share login credentials or redistribute platform access to unauthorized users;
Use content to create derivative products or competitive services; or
Use the Website or platform in any unlawful or unauthorized manner.
5.4. Breach and Enforcement: Any breach of this section may result in immediate termination of access, civil liability, and/or criminal prosecution.
6. Website Use and Content Disclaimer
6.1. Informational Nature of Content: The information provided on the Website is offered in good faith for general informational purposes. No warranties are made regarding its accuracy, completeness, or suitability for a particular purpose.
6.2. Liability Limitation: BUKCS shall not be liable for any loss or damage, direct or indirect, arising from use or inability to use the Website or any content therein. This includes, but is not limited to, lost business opportunities, profits, or data.
Nothing in these Terms limits liability for personal injury or death caused by negligence.
6.3. User Communications: By submitting personal information through any form on the Website, you consent to being contacted by BUKCS representatives by phone or email.
7. Data Protection and Privacy
Your personal data will be collected, used, and processed in accordance with our Privacy Policy, available on our website. By using our services, you consent to such processing.
8. Confidentiality
All purchased reports and subscription data are provided under strict confidentiality. Clients agree not to disclose any non-public information obtained through BUKCS to third parties without written consent.
9. Limitation of Liability
To the fullest extent permitted by law, BUKCS, its affiliates, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:
Use of the Website or BUKCS platform;
Inaccuracies in data or content;
Loss of profits or business interruption; or
Unauthorized access to your account or information.
10. Indemnification
You agree to indemnify and hold harmless BUKCS, its directors, employees, and agents from any claim, loss, or damage arising out of your violation of these Terms or misuse of any BUKCS product or platform.
11. Termination
BUKCS reserves the right to terminate or suspend your access to its website or services without notice if you breach these Terms or engage in misuse of the content.
12. No warranty
BUKCS does not guarantee the continuous availability of this website or the accuracy, completeness, or suitability of the information provided herein. You are responsible for the use of this website.
13. governing law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent court of Singapore.
Web3 Solutions
Overview
At BUKCS, we deliver innovative and comprehensive web3 solutions designed to empower businesses and individuals to excel in the fast-paced digital economy. Whether you're new to web3 or an established player, we provide everything you need to confidently engage with the evolving blockchain landscape.
Our services span from secure multi-currency wallets for managing and storing digital assets to advanced trading platforms that offer real-time analytics, lightning-fast execution, and user-friendly interfaces. We also specialize in blockchain integration, enabling businesses to harness the power of decentralized technology for smart contracts, supply chain optimization, and web3 payment solutions.
Our web3 solutions include:
Web3 is transforming the financial landscape, offering unparalleled opportunities for investment, trading, and innovation. At BUKCS, we simplify this complex ecosystem by delivering intuitive and secure web3 solutions tailored to your needs. Whether you're a business seeking blockchain integration or an individual exploring digital assets, we’ve got you covered.
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Secure web3 wallets
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Advanced trading platforms with real-time analytics.
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Customizable White-Label Solutions
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Mainnet or subnet development and integration services.
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Tokenization Ecosystem Solutions
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Smart Contract Solutions
Let’s work together
Feel free to contact us about anything that is on your mind.
We're happy to answer any and all inquiries about our business.
